On this page:
Profound Site Security
About the Shopping Cart
About Purchase Options
How to Contact Us
Profound Site Security
MarketResearch.com Profound has partnered with industry leaders to protect the privacy
of your personal information by using a variety of security technologies and procedures
to prevent unauthorized access, use, or disclosure. For example, we store the personal
information you provide on computer systems with limited access. These computer
systems are located in controlled facilities. Although we use many methods, we cannot
guarantee the security of the information you transmit to us or the unauthorized
use of your ID and Password to the service. Please take the time to secure access
to your ID and Password.
Due to the nature of the information being sold, we unfortunately cannot accept
returns of reports and/or sections once they have been delivered and made available
for you to read. Please be sure to thoroughly review all available information about
each report and/or section prior to placing an order.
If you have any questions about a report's coverage or relevance, simply contact
us for expert assistance from a Customer Service Representative.
When you are ready to make a purchase of either a section or a full report, select
the “Add to Cart” button. This will add the indicated item(s) to you Shopping Cart.
Within the Shopping Cart, there are two key areas – (i) your active shopping cart
items, ready to purchase, and (ii) saved items from prior searches. All newly added
items will automatically be placed into your active shopping cart.
By selecting “Save for Later,” the indicated report(s) will be moved to the Saved
Items section of the page. In order to read or view the contents of the report(s)
in the Saved Items area you must move them back into the active purchasing section
of the Shopping Cart by selecting “Move to Cart” and proceed to checkout.
By selecting “Delete” in either area, the selected reports will be removed from
the Shopping Cart or Saved Items area(s).
To purchase items in the active shopping cart area, select the “Proceed to Checkout”
button. This will take you to the Checkout page.
On the Checkout page, you will be able to view and confirm your final selections.
At this time you will also be able to select an appropriate chargeback code or to
establish a new chargeback code for your administrative/accounting purposes. The
“Complete Purchase” button finishes your transaction and enables you to access the
report(s) you have chosen. Your account will be charged for the amount shown and
each chargeback code will be recorded accordingly, and displayed on your invoice.
About Purchase Options
Profound provides a full suite of options when you need to acquire information.
- Full Report: By selecting the Full Report option, you will have access to the entire
contents of the report, as prepared by the publisher.
- Section or Tables: After examining the Table of Contents for a desired report, you
may be able to choose to purchase a chapter, section or even a table or chart. (Please
note that not all publishers on Profound allow for sectional pricing.) Upon completing
your transaction, only the section you have selected will be available for you to
Permitted Use and Licenses
Based on availability, you will be purchasing a report or section as either a single-user
license or as a corporate wide license.
- Single-User License: You may access and download the report or section only as required
to view it on your web browser for your individual use, keeping all copyright and
other notices on the material. You may print a single copy of the material for your
use. No portion of the publication may be re-published, re-distributed, or otherwise
used unless specifically permitted here or by written approval of the publisher.
All sections purchased, including tables or chapters, are sold only as Single-User
- Corporate Wide License: Also known as a global site license, this license allows
employees to share a report with other Authorized Users (any person employed by
the same direct organization of the original purchaser). This does not extend to
employees of the parent company or related subsidiaries. Permitted use includes
distribution of a copy of the report in print or electronic form to other Authorized
Users within its organization, including by posting such purchases on a secure corporate
intranet (posting to the Internet or World Wide Web is strictly prohibited).
- Authorized Users of a Corporate Wide License purchase may:
Authorized Users of a Corporate Wide License Report may not:
- Display, download or print the report for personal use.
- Electronically save the report(s) for personal use.
- Distribute a copy of the report(s) in print or electronic form to other Authorized
Users within its organization, including by posting such report(s) on a secure corporate
Nothing in the license purchased in any way excludes, modifies or affects any of
the rights under U.S. and international Copyright laws. All rights reserved by the
- Remove or alter the author's names or copyright notices, other means of identification
or disclaimers as they appear in the Licensed Studies.
- Distribute any part of the report(s) on any electronic network (other than a secure
corporate intranet), including without limitation the Internet and the World Wide
- Use any or all of the Licensed Studies for any Commercial Use, other than the uses
for which the Licensed Studies were intended.
- Distribute the report(s), in whole or part, to anyone other than additional Authorized
Users within the Authorized User's organization.
Customer Support: For general information about your Profound account, as
well as questions about content or how to use Profound, please contact our Customer
Support Center at firstname.lastname@example.org.
Billing Inquiries: For questions regarding your invoice, including your current
payment plan, setting up a payment plan, and usage reports, please contact our Accounting
Department at Support Center at
Tech Support: For technical issues and troubleshooting, contact our Technical
Support department at email@example.com.
Training Opportunities: We offer a wide range of training opportunities including
individualized training and corporate training on Profound. Please contact one of
our Training and Applications Consultants to discuss your training needs at